Refund policy
Replacement or Refund
Replacement is accepted only in case of damage in transit. It should be notified within 24 hours of receipt of the item with a clear image of the damaged item by email to sanchaa2024@gmail.com or whatsapp to (+91) 9399951784. Any request later than this timeline will not be accepted.
Refunds to bank accounts shall be processed within 7-8 business days.
Replacements or refunds are not accepted if the item is delivered in good condition.
USER INFORMATION:
The user must agree to provide authentic and true information, to avoid any kind of delay or loss of merchandise. Sanchaa reserves the right to confirm and validate the information provided by the user at any point of time. If upon confirmation, such user details are found not true (wholly or partly), Sanchaa has the right in its sole discretion to reject the registration and debar the user from using the services available at this website, and / or other affiliated websites without prior intimation whatsoever.
DAMAGE OF PACKAGES
- All our products are quality checked and come in secure packaging. Please do not accept the delivery if you feel the package has been damaged. In such an event, we request you to take photos of the tampered/damaged part and email them to sanchaa2024@gmail.com or WhatsApp us at (+91) 93999 51784. Do not sign for or accept the damaged package from the carrier. Should you accept such a package, it will be deemed that the product was received in good condition.
Returns:
- Orders once placed, cannot be cancelled. We do not accept any returns on orders after the process has been initiated.